Our consulting offer

We support organizations at every key moment in their journey, tailoring our response to your specific challenges and context through a blend of expertise and a systemic approach.

Navigating deep transformation

Each of these shifts can create misalignment within your organization — in part or as a whole.
Yet alignment is a key condition for individual and collective momentum — and ultimately, for performance.

Our role: to help you realign by identifying the most critical issues and the right levers to activate — whether they relate to your products, processes, tools, or people.

Driven by your internal dynamics

  • ✔ You are entering a new phase of growth, each with its own challenges: launching a product and reaching its market, scaling globally, achieving maturity, or seeking new growth drivers
  • ✔ Your scope is evolving (acquisitions, new geographies, etc.)

Driven by external disruptions

  • ✔ Customer expectations and interaction models are changing
  • ✔ Technology is generating new opportunities — and new risks
  • ✔ Regulatory and competitive environments are shifting
  • ✔ Employee expectations and ways of working are evolving
  • ✔ Environmental, geopolitical and resource-related constraints are becoming central

Your challenges

We help you identify the strategic priorities and bring together integrated, multi-skilled teams to tackle them.

Product & Service Design, Go-to-Market, Marketing & Sales Activation

Challenges

  • Identify and explore new growth drivers
  • Define target segments, articulate your value proposition and activation levers in line with evolving consumer expectations
  • Refine or redesign sales processes

Key stakeholders

  • Marketing & Sales leadership
  • Innovation teams

Customer Experience & Relationship Management

Challenges

  • Become truly customer-centric, with engaged and high-performing frontline teams
  • Design omnichannel journeys aligned with customer expectations
  • Deliver customer care at the right cost

Key stakeholders

  • Marketing department
  • Transformation department
  • Customer Relations department

IT and Information Systems Transformation

Challenges

  • Align IT with the company’s strategic priorities
  • Build an agile IT culture and processes
  • Upgrade skills in line with evolving technologies and needs
  • Anticipate cybersecurity and data privacy risks (GDPR)

Key stakeholders

  • CIO & IT department

AI, Data & Digital Transformation

Challenges

  • Adapt to new forms of competition and business models
  • Leverage AI and data to meet customer expectations and improve performance
  • Drive a data-driven culture and support organizational and workforce evolution

Key stakeholders

  • Executive leadership
  • Transformation team
  • Innovation team
  • CDO
  • IT teams

Human Resources, Skills & Leadership Models

Challenges

  • Foster employee engagement (talent development, performance recognition, diversity & inclusion)
  • Anticipate skill shifts and support employees through change
  • Reinvent or strengthen management practices
  • Anticipate and manage tensions or conflicts

Key stakeholders

  • Human Resources Departement

Purpose, Culture & Values

Challenges

  • Align purpose, mission, and ambition to drive action
  • Bring company values and culture to life

Key stakeholders

  • Executive leadership
  • Human Resources Department
  • Communications Department

Transition to Sustainable Business Models

Challenges

  • Ensure long-term viability by adapting to stakeholder expectations and resource constraints
  • Make sustainability a driver of internal and external performance

Key stakeholders

  • Executive leadership
  • CSR teams

Governance & Operational Execution

Challenges

  • Translate strategic ambition into prioritized operational goals and initiatives
  • Set up agile, effective governance; manage interdependencies; track progress and impact
    Key stakeholders:

Key stakeholders

  • Executive leadership
  • Transformation teams

Financial and Non-Financial Optimization

Challenges

  • Measure performance to drive impact and identify levers for action
  • Optimize and secure finance and procurement processes, leveraging technology
  • Improve cost structures and organizational efficiency

Key stakeholders

  • Finance leadership
  • and Procurement leadership

Different ways we support you

They rely on us

Large groups
ETI/PME
Start-ups/Scale-ups

NPS 80

to the 2024 customer satisfaction survey

Private sector
Parapublic sector
Public sector (*)

A few references

(*) in partnership with the firm Passages Professionnels, specialist in the modernization and transformation of public action